Customer Care 087 073 9500

Frequently Asked Questions

Buying on Décor Emporium is just like buying clothes on any other online store, except it is a lot more familiar. Simply click on the product(s) that you want to buy, then click “buy” and either “continue shopping” or “proceed to checkout”. Once you are ready to make a payment for the products you selected, you will fill in the required information on the payment page as well as select your preferred payment method. Once you are done filling in those details, click “confirm” and sit back and relax as we process your purchase and deliver your product in 5 to 7 working days.

You can pay for your purchase using one of the following options:

PayFast: A quick and secure online payment gateway that allows you to make an instant EFT into our account (there are no lengthy details required with this option)

Online payment: You can make an online payment from your account to ours. This option will only be cleared and processed once the money reflects on our system. For a quicker option, please consider the PayFast gateway.

Not only do we use the most trusted and secure payment gateways in the industry, we also offer you the option of making a payment either by making a direct bank deposit (at an FNB branch or ATM); or by making a traditional online payment. For your convenience however, we do encourage you to make use of our payment gateways, as this allows for your purchase to be processed more quickly and makes it easier to shop next time.

No, we do not disclose your information to third parties. Your information securely stored and is only used for the purposes of processing your order(s) and deliveries.

No, you do not need to have an account to make a purchase. However, having an account makes it easy for you to make purchases as you will not need to enter your information every time you want to buy something, because your information will already be stored., 087 078 8500